The Sing Space and Arts Collective Ltd terms and conditions:

Returns, refunds and cancellations policy


By signing up, you agree to be contact by the Sing Space with singing related emails. You can unsubscribe at any time. 

By signing up for our free SOVT workshop or free straw deal, your are agreeing to be contacted by RAYVOX SOVT straw.


Membership with Arts Collective Ltd (Sing Space All Access (monthly and annual), The Vocal gym and West End Fit):

There are no refunds on annual policies.

Monthly membership  can be cancelled at anytime. You can cancel your membership by logging into your account. If you need help, please email us at

Payment is taken monthly until you cancel your membership. It is non-refundable for any reason but can be cancelled any time. 

You agree not to share the class videos or content with non-member or to share your log in details with non-members. If you are found to have done this you will be liable for the loss of business incurred by Arts Collective ltd

By attending classes, you agree to our liability – as below.

Working on our voice/acting can affect us all in different ways. If anyone is triggered by any work in classes we recommend contacting BAPAM, Applause for Thought or Industry Minds, who can all connect you with free or low cost counselling and advice. 

121 coaching and mentoring:

All one to one classes are subject to a 48 hour cancellation policy. Before this time, you can reschedule your lesson with your current coach or any other Sing Space Coach who has availability via the same booking system. 

Blocks of ten lessons are valid for one year from date of purchase.

MENTORING PACKAGES (One hour with a selected coach plus Sing Space membership)

Our mentoring package includes one hour per month with your selected coach.

Payment is taken monthly and automatically and you can unsubscribe with 30 days notice. Lessons cancelled with less than 48 hour’s notice will be counted.

The package entitles you to one hour of your coach/mentor’s time. If you wish to book extra time in email questions, phone calls or video calls you can buy an extra hour’s credit for the coaches usual fee.

Musical Theatre Choir

There are no refunds but choir seats can be transferred to another person.

Drop in Group classes:

Classes transferrable between any course or class (excl. one-to-one lessons) at The Sing Space within 12 months. All classes are recorded.


When participating any of the classes or courses at The Sing Space you understand that The Sing Space is not responsible for personal property and you will not hold The Sing Space liable for injuries sustained to either yourself or your child while participating. Any medical details must be shared at sign up or in email at a later stage. If we do not hear from you then we will assume that there are no relevant medical details.

​Privacy Policy

In order to capture happy memories from the classes and courses, photographs may be taken and shared online. Please let us know by email if you WOULD NOT like these photographs shared. If we do not hear from you, your photos may be used for promotional reasons. 

The Sing Space will not share your contact details with any third parties and will only contact you in relation to The Sing Space.

Company Details
​The Sing Space, 27 Mortimer St, Fitzrovia, London W1T 3BL

Arts Collective Ltd, 27 Mortimer St, Fitzrovia, London W1T 3BL

​ 07545960045